One Unified Workspace for AML Investigations

Triage, assign, investigate, and resolve AML and fraud alerts — faster and smarter — with a centralized, audit-ready case management system.

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Prioritize Faster. Investigate Smarter. 
Reduce Cost.

50% Reduction in Investigation Time

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Improved Alert-to-Case Ratio

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Faster SAR/STR Filingt

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50% Reduction in Investigation Time

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Improved Alert-to-Case Ratio

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Faster SAR/STR Filingt

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A Smarter Way to Investigate 
and Collaborate

From alert consolidation to audit reporting, Tookitaki Case Manager gives your team everything they need to close cases faster — and smarter.

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Customer-Centric Case View
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Automated Case Assignment
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Built-In Investigation Tools
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Collaboration & User Roles
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Real-Time Dashboards & Audit Trails
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SAR/STR Support

Alert Clutter? Manual Workflows? 
Missed Deadlines?

Tookitaki Case Manager simplifies case handling, speeds up investigations, and ensures 
compliance with full transparency and control.

Too Many Disconnected Alerts?

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Consolidate alerts from transaction monitoring, screening, fraud, and risk scoring into one unified case per customer.

Investigation Bottlenecks?

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Automate case assignment, prioritization, and escalation helping teams move faster and stay focused.

Compliance Gaps?

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Every action is logged with a clear audit trail making SAR/STR filings easier and more accurate.

Too Many Disconnected Alerts?

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Consolidate alerts from transaction monitoring, screening, fraud, and risk scoring into one unified case per customer.

Investigation Bottlenecks?

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Automate case assignment, prioritization, and escalation helping teams move faster and stay focused.

Compliance Gaps?

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Every action is logged with a clear audit trail making SAR/STR filings easier and more accurate.

What Makes Tookitaki Case Manager Different

Unlike traditional tools, Tookitaki’s Case Manager is built to handle modern AML complexity — across systems, teams, and jurisdictions.

1 Customer, 1 Alert, 
1 Case

Drastically reduce redundancy with smart case consolidation across AML modules.

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Natively Integrated Across Tookitaki Suite

Instant access to alerts from Transaction Monitoring, Screening, Fraud, and Risk Scoring — no switching systems.

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Configurable Workflows and Roles

Adapt to your internal processes with customizable investigation steps, roles, and escalation paths.

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End-to-End Transparency

Every click, change, and decision is logged — enabling full regulatory traceability.

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No-Code Configuration

Change workflows, fields, and rules without developer support — empowering compliance teams.

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Partners Who Trust Us

Trusted by Industry Leaders

Discover detailed insights into our technology, real-world use cases, and customer success stories.

Merlion statue spouting water with modern buildings and cityscape in the background under a partly cloudy sky.

Compliance Office of a Singapore Bank​

The area of AML requires constant vigilance and continual enhancement. The use of RegTech such as Tookitaki’s FinCense enables us to augment our ability to identify actionable alerts and minimise false positives. These sharpen the accuracy and effectiveness of our AML risk management.

View case study

50%

Reduction in false positives

~45%

Reduction in overall compliance cost
Two women, one wearing a hijab, using a credit card and computer at a wooden desk.

Digital Bank Client

For a new business like ours, Tookitaki's FinCense has been a perfect partner to help us effectively manage our compliance needs.

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100%

Risk coverage for transactions

50%

Reduction in time to onboard to new scenario
Woman holding a yellow credit card and smiling while using a laptop indoors.

Payment Services Client

FinCense's ability to detect AML and fraud risk accurately in real time allows us to maintain the performance of the system at scale. It has been a game-changer for us.

View case study

70%

Reduction in effort on threshold tuning and scenario testing

90%

Reduction in false positives
Person holding a green payment terminal while another taps a smartphone to pay contactless.

E-Wallet Client

Tookitaki helped us simplify our compliance operations by providing us with a single platform that effectively manages all fraud and AML processes.

View case study

90%

Accuracy in high-quality alerts

50%

Reduction in time to onboard to new scenario

FAQs

What is the Tookitaki’s Case Management product?

The Tookitaki Case Manager is a platform for centrally managing and investigating alerts and cases across all financial crime processes including screening, CDD, transaction monitoring and Fraud.

How does the Tookitaki Case Manager help ease AML operations?

It streamlines investigation for compliance teams by offering a centralized investigation and alert disposition workflow, automated report generation, and customizable templates for SAR/STR filing. You can manage compliance operations across decentralized teams as well using a dynamic dashboard.

What features are included in the Case Management product?

The features include customer-level investigations, flexible centralized investigation and alert disposition approach, automated report generation, configurable workflows and dashboards.

What are the benefits of using the Case Management product?

The Case Manager supports investigation at a customer level as required by regulations instead of individual alert level. Thus investigators get a 360-degree view of customer risk. They process fewer alerts as alerts for a single customer are merged into a single case based on configurable informed decision-making, reduced compliance burden, and enhanced productivity in AML operations.

What are the deployment options for the Case Management product?

Deployment options include both on-premise and cloud-based solutions.

How can users integrate the Tookitaki Case Management product into their existing systems?

Users can integrate the Tookitaki Case Management product into their existing upstream and downstream systems through APIs and connectors.

How can I get started with the Case Management solution from Tookitaki?

Tookitaki’s Case Management solution is bundled with our modules – Transaction Monitoring, Smart Screening and Dynamic Risk Scoring. You can request a demo of all modules, including Case Manager, with one of our experts to explore its capabilities and benefits.

Our Thought Leadership Guides

FinCrime Reports

H1 2026 FinCrime Landscape Report | Malaysia

The H1 2026 Financial Crime Landscape in Malaysia report examines two major financial crime threats: money mule networks and account takeover attacks. It highlights how criminal syndicates are exploiting digital onboarding, instant payment rails, e-wallets, SIM-swap fraud, compromised credentials, and corporate payment platforms to move illicit funds quickly across institutions and channels.

Developed by experts from the AFC Ecosystem, the report presents practical scenarios, transaction-level red flags, KYC/CDD risk indicators, and key recommendations for financial institutions. It also underlines the need for stronger behavioural detection, cross-channel visibility, enhanced authentication, and faster controls to identify coordinated criminal activity before funds are fragmented and dispersed.

Download the report to explore the full scenarios, red flags, and recommendations for strengthening financial crime controls in Malaysia.

H1 2026 FinCrime Landscape Report | Malaysia
FinCrime Reports

Q2 2026 FinCrime Landscape Report | ANZ

Financial crime across Australia and New Zealand is becoming harder to detect as illicit activity increasingly blends into ordinary financial behaviour and moves across fragmented digital and cross-border financial channels.

This report focuses on two key themes shaping the ANZ financial crime landscape in Q2 2026: online sexual exploitation of children (OSEC)-related financial flows and cross-border transaction laundering. These typologies exploit low-value remittances, digital banks, e-wallets, payment gateways, shell corporations, correspondent banking relationships, and fraudulent non-profit organisations to disguise the movement and origin of illicit funds.

Inside the report, you will find practical scenarios, transaction-level red flags, KYC/CDD indicators, and recommendations to help financial institutions identify behavioural patterns, strengthen due diligence, improve cross-border monitoring, and move beyond isolated rule-based alerts towards connected, pattern-based intelligence.

Download the report to explore the emerging financial crime scenarios shaping Australia and New Zealand in Q2 2026.

Q2 2026 FinCrime Landscape Report | ANZ
FinCrime Reports

H1 2026 FinCrime Landscape Report | Philippines

The H1 2026 Financial Crime Landscape in the Philippines report examines two major cyber-enabled financial crime threats: money mule networks and romance scams. It highlights how fraud syndicates are exploiting digital onboarding, instant payment rails, e-wallets, shell companies, and social platforms to move illicit funds quickly across institutions.

Developed by experts from the AFC Ecosystem in collaboration with ABCOMP, the report presents practical scenarios, transaction-level red flags, KYC/CDD risk indicators, and key recommendations for financial institutions. It also underlines the importance of stronger behavioural detection, cross-institution collaboration, and faster response mechanisms to close visibility gaps in the fight against organised financial crime.

Download the report to explore the full scenarios, red flags, and recommendations for strengthening financial crime controls in the Philippines.

H1 2026 FinCrime Landscape Report | Philippines