One Unified Workspace for AML Investigations

Triage, assign, investigate, and resolve AML and fraud alerts — faster and smarter — with a centralized, audit-ready case management system.

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Prioritize Faster. Investigate Smarter. 
Reduce Cost.

50% Reduction in Investigation Time

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Improved Alert-to-Case Ratio

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Faster SAR/STR Filingt

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50% Reduction in Investigation Time

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Improved Alert-to-Case Ratio

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Faster SAR/STR Filingt

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A Smarter Way to Investigate 
and Collaborate

From alert consolidation to audit reporting, Tookitaki Case Manager gives your team everything they need to close cases faster — and smarter.

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Customer-Centric Case View
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Automated Case Assignment
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Built-In Investigation Tools
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Collaboration & User Roles
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Real-Time Dashboards & Audit Trails
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SAR/STR Support

Alert Clutter? Manual Workflows? 
Missed Deadlines?

Tookitaki Case Manager simplifies case handling, speeds up investigations, and ensures 
compliance with full transparency and control.

Too Many Disconnected Alerts?

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Consolidate alerts from transaction monitoring, screening, fraud, and risk scoring into one unified case per customer.

Investigation Bottlenecks?

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Automate case assignment, prioritization, and escalation helping teams move faster and stay focused.

Compliance Gaps?

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Every action is logged with a clear audit trail making SAR/STR filings easier and more accurate.

Too Many Disconnected Alerts?

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Consolidate alerts from transaction monitoring, screening, fraud, and risk scoring into one unified case per customer.

Investigation Bottlenecks?

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Automate case assignment, prioritization, and escalation helping teams move faster and stay focused.

Compliance Gaps?

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Every action is logged with a clear audit trail making SAR/STR filings easier and more accurate.

What Makes Tookitaki Case Manager Different

Unlike traditional tools, Tookitaki’s Case Manager is built to handle modern AML complexity — across systems, teams, and jurisdictions.

1 Customer, 1 Alert, 
1 Case

Drastically reduce redundancy with smart case consolidation across AML modules.

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Natively Integrated Across Tookitaki Suite

Instant access to alerts from Transaction Monitoring, Screening, Fraud, and Risk Scoring — no switching systems.

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Configurable Workflows and Roles

Adapt to your internal processes with customizable investigation steps, roles, and escalation paths.

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End-to-End Transparency

Every click, change, and decision is logged — enabling full regulatory traceability.

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No-Code Configuration

Change workflows, fields, and rules without developer support — empowering compliance teams.

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Partners who have trusted Us

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partner-logoSystronics logopartner-logopartner-logopartner-logopartner-logopartner-logopartner-logo
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Trusted by Industry Leaders

Discover detailed insights into our technology, real-world use cases, and customer success stories.

Compliance Office of a Singapore Bank​

The area of AML requires constant vigilance and continual enhancement. The use of RegTech such as Tookitaki’s FinCense enables us to augment our ability to identify actionable alerts and minimise false positives. These sharpen the accuracy and effectiveness of our AML risk management.

View case study

50%

Reduction in false positives

~45%

Reduction in overall compliance cost

Digital Bank Client

For a new business like ours, Tookitaki's FinCense has been a perfect partner to help us effectively manage our compliance needs.

View case study

100%

Risk coverage for transactions

50%

Reduction in time to onboard to new scenario

Payment Services Client

FinCense's ability to detect AML and fraud risk accurately in real time allows us to maintain the performance of the system at scale. It has been a game-changer for us.

View case study

70%

Reduction in effort on threshold tuning and scenario testing

90%

Reduction in false positives

E-Wallet Client

Tookitaki helped us simplify our compliance operations by providing us with a single platform that effectively manages all fraud and AML processes.

View case study

90%

Accuracy in high-quality alerts

50%

Reduction in time to onboard to new scenario

FAQs

What is the Tookitaki’s Case Management product?

The Tookitaki Case Manager is a platform for centrally managing and investigating alerts and cases across all financial crime processes including screening, CDD, transaction monitoring and Fraud.

How does the Tookitaki Case Manager help ease AML operations?

It streamlines investigation for compliance teams by offering a centralized investigation and alert disposition workflow, automated report generation, and customizable templates for SAR/STR filing. You can manage compliance operations across decentralized teams as well using a dynamic dashboard.

What features are included in the Case Management product?

The features include customer-level investigations, flexible centralized investigation and alert disposition approach, automated report generation, configurable workflows and dashboards.

What are the benefits of using the Case Management product?

The Case Manager supports investigation at a customer level as required by regulations instead of individual alert level. Thus investigators get a 360-degree view of customer risk. They process fewer alerts as alerts for a single customer are merged into a single case based on configurable informed decision-making, reduced compliance burden, and enhanced productivity in AML operations.

What are the deployment options for the Case Management product?

Deployment options include both on-premise and cloud-based solutions.

How can users integrate the Tookitaki Case Management product into their existing systems?

Users can integrate the Tookitaki Case Management product into their existing upstream and downstream systems through APIs and connectors.

How can I get started with the Case Management solution from Tookitaki?

Tookitaki’s Case Management solution is bundled with our modules – Transaction Monitoring, Smart Screening and Dynamic Risk Scoring. You can request a demo of all modules, including Case Manager, with one of our experts to explore its capabilities and benefits.

Our Thought Leadership Guides

FinCrime Reports

Powering the Next-Gen of AML Technology with AI

This Tookitaki report elucidates how our solution complements the existing rules-driven primary system for easy operationalisation.Download our whitepaper to understand:The challenges arising from incremental adjustments to existing systems and current alerts management processesThe criticality of smart alert management to augment efficiency and effectiveness in AML processesThe framework to operationalize an AI-driven transaction monitoring solution into existing financial crime prevention ecosystemsUse cases to validate the productivity gains and returns FIs have garnered when the solution was deployed in productionThe example of a Tier-1 bank that saved over US$1 million through enhanced productivity in the alert management process.

Powering the Next-Gen of AML Technology with AI
FinCrime Reports

The Paypers Financial Crime and Fraud Report 2023

The Paypers Financial Crime and Fraud Report 2023This report, brought to you by The Paypers, gathers the brightest minds in the industry to explore challenges, opportunities, and best practices in combating financial crime and fraud.Within the report, Tookitaki Founder and CEO Abhishek Chatterjee explains the trends he has spotted permeating the financial crime landscape in South-East Asia in the last 12 months. He also reveals how Tookitaki’s two innovative platforms i.e., AFC Ecosystem and AML Suite, are revolutionising the fight against fincrime by promoting a collaborative, community-based approach to prevention.

The Paypers Financial Crime and Fraud Report 2023
FinCrime Reports

The Role of Anti-Money Laundering Software in AML Compliance

The Role of Anti-Money Laundering Software in AML ComplianceAn anti-money laundering software (AML software) is a technology solution that helps financial institutions and other regulated entities to prevent, detect and report money laundering and related crimes in compliance with the requirements of regulators.Financial institutions use anti-money laundering software solutions as part of a broader AML compliance programme. These solutions are implemented taking into account each financial institution’s unique AML risk profile. Anti-money laundering software solutions are valuable tools for institutions worldwide in the fight against financial crime as they facilitate faster and more accurate compliance and investigations.AML tools help financial institutions implement their AML programmes, which involve many diverse processes. The processes ensure that a customer’s profile and financial behaviour are not against the AML laws of the land. Broadly, AML software solutions increase the effectiveness and efficiency of these processes.AML software solutions help financial institutions to stop doing business with high-risk people and entities, prevent or detect suspicious activities in their platforms, reduce false positives in workflows and assist in reporting suspicious activities and transactions.

The Role of Anti-Money Laundering Software in AML Compliance